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For a portion of one summer when I was younger, I had a valet job at the Grosse Pointe Yacht Club outside of Detroit, Michigan. I worked during the lunch hour and spent most of my time sitting in a small air conditioned shed in a corner of the parking lot waiting for cars to pull up. When a car would pull up, I would fling open the door to the shed and run over to the car, hand the person a ticket, and park the car.
One day, I was sitting in my little shed and a giant Cadillac pulled up and a man stepped on to the curb. As I was exiting my shed, he looked at me and shouted:
“Hey Boy … PARK THIS!”
The man then proceeded to throw his keys in the grass.
This amazed me. I used to lift weights and played football in high school. From the way I’d taught myself to think, this sort of treatment was not to be tolerated.
“Are you kidding?!” I shouted at the man. “Are you trying to start something with me? Because if you are, I’m ready!” I strolled slowly up to the car which was about 20 yards away. Apparently terrified, the man went sprinting inside of the club. A few moments later, the manager of the club emerged and fired me. The manager was so upset about the whole thing he actually called my mother and told her about the incident.
I lost my job because I lost my cool.
When you think about your life and your career, what would be different if you had, instead, developed the ability to remain calm? Most people are agitated–moving in many different directions and unable to remain calm. When you remain calm, many things end up changing in your life.
Remaining calm is one of the most important traits we can have. Being calm is not just about being relaxed and not yelling. Being calm is about being focused enough to absorb the world around you and make deliberate and carefully considered decisions before acting. When you are calm, you do not lose jobs like I did, and you are more likely to keep friends and to advance rapidly in whatever environment you are in. People will trust you more. People will look to you to fill leadership roles. When we are calm, we are far more powerful than when we choose, instead, to react from our gut with anger, fear, or other nonproductive emotions. Calmness is a virtue and one of the strongest you can have. The calmer you are, the more you can control and understand the world around you. The more you understand the world around you, the better you can be at everything you do. This is the nature and importance of being calm.
Several years ago, I took a multi-day course at Disneyland about leadership. While I could write for several days about what the course covered, I remember when the instructors summed up the entire meaning of the course after countless examples and numerous exercises they said it with few words: “Leadership is about being calm.”
The more I thought about this example, the more I realized the most important thing we can do in business, our careers and in leadership, is to be calm. The more we relax our minds and our bodies, the more positioned we are to make the correct decisions in our careers. I once read a book about former president Kennedy. Apparently, Kennedy liked to use stimulants and was often up for days during his periods of stimulant use. While it is not widely talked about, there was some fear among members of his cabinet that he might have potentially created a disaster during the Cuban Missile Crisis due to his use of stimulants and inability to remain calm. Some conspiracy theorists have even speculated he was assassinated by the CIA because they felt his inability to control his emotions could have led to a nuclear Armageddon. Despite an illustrious presidency in many respects, Kennedy’s inability to consistently be calm was considered by many a massive weakness.
Several years ago, a high school friend of mine named Jeff was coming to Los Angeles from the Midwest to visit me and a friend of mine, John. We decided we would rent a giant limousine and take Jeff around Los Angeles to show him the sites. The limousine was so large it had a Jacuzzi in its trunk! I had honestly never seen anything like it. Because it was so massive, it blocked two driveways when it was parked in front of my house. About 10 minutes after the limousine arrived, we called our friend to see where he was.
He told John and I he would not be able to make it because he was having dinner with his girlfriend and her parents, who’d shown up at the last minute. At that moment, I got extremely angry and felt hurt. Here I was with this giant limousine in front of my house with a bubbling jacuzzi in the trunk I’d already paid for. I felt alone and stupid. I exchanged some harsh words with Jeff and decided I would never speak with him again.
That was several years ago.
Do I regret it? Yes. I overreacted. In contrast, John got mad too, but he made up with Jeff just a few days later. To this day, I have not spoken with Jeff.
It’s easy for me to look back now and realize how wrong I was. Jeff was rude, but if I had looked at the totality of the situation I would have realized getting angry was a stupid decision. Instead, I should have remained calm and simply filed this episode away and recognize that I could not always trust him when we made plans. I could have also been empathetic and understanding of his need to entertain his girlfriend’s parents. Instead, I chose to get mad.
I’ve seen careers abruptly crash because of people failing to be calm. People react inappropriately to a perceived slight and fire off a crazy and savage email to someone. Someone does not think something through before acting. People whose careers soar to incredible heights are most often the ones who have the ability to remain calm. Being calm is more than just consistently being relaxed. Being calm is having the ability to react in a level-headed way to circumstances around you and face the world without getting flustered and keep your confidence strong.
Being calm is a sign of security and self confidence.
When you are calm, you are often more in control than the people around you. Many people fly off the handle at work, in public and when they feel they have been wronged. Generally, when someone flies off the handle, someone else is receiving their anger and negative emotion. The person who is on the receiving end typically has a couple of potential reactions. The first is to lash out and get angry. This is the most common reaction. The least common reaction is when the person on the receiving end remains calm. The person who remains calm puts themselves at a profound advantage. Usually what ends up happening is the person who has reacted angrily, or irrationally, comes to their senses and realizes they acted and responded in the wrong way. They come back to the person they have reacted to and seek apologies or attempt to make up. At that point, a subtle power shift has occurred and the person who was able to remain calm has assumed control. When you remain calm, you almost always end up in the role of the leader—regardless of the situation.
When we think of generals, presidents, CEOs and other leaders, we rarely think of them as people who fly off the handle. Instead, we think of them as people who are constantly able to remain calm no matter what. We want leaders who have the ability to stay focused and calm despite the turmoil around them. We do not want people who fly off the handle.
We think more of people who have the ability to remain calm. We respect those around us who stay calm. Being calm is so respected we have a word for it in the English language – “cool”. We call people with the ability to remain calm “cool”. We elevate people in society we believe are cool. Fonzi from the show “Happy Days” was considered “cool”. LL Cool J is considered “cool”. Action heroes are always “cool” when others around them appear to be acting nuts. We respect people in our society who are able to maintain their composure and stay cool.
In your job, nothing is more important than being cool. One of the best jobs I ever had growing up was working for Domino’s Pizza as a driver. Back in the 1980s, I was making $150+ some days delivering pizza. The tips were really good. Unfortunately, I only worked there for one summer due to an incident delivering pizza in a bad neighborhood. I did not get fired from this job. However, when I tried to get a job there the next summer they told me they did not have any openings (which I am almost certain was not true). I’m pretty sure they told me this because of the incident I am about to relate.
I dropped off a pizza in a bad neighborhood and the person’s change was only a few cents. When the person asked me for change I said: “Are you kidding?” There was only a few pennies at issue and in addition to not giving me a tip the person was asking for a few cents. I was deeply offended.
After I fished the few cents out of my pocket, the guy said to me: “If you had the change ready, I might have let you keep it. Now get the f**k off my porch.”
I was absolutely incredulous. I got in my car and started driving away, but then my anger got the better of me. I stopped my car and backed up. I got out of the car and screamed “F**k you!” at the top of my lungs at the house. The guy came out of his house and screamed “F**k you too, bitch!” This bizarre episode lasted a minute or two as we stood there screaming at each other. Eventually I peeled out in my car and drove away.
When I got back to the pizza parlor, my manager said, “Calm down. Calm down.” The manager looked like Bill Murray and he said something I will never forget to this day: “I know that guy too. He is a total a**hole, but you have to calm down. It is not professional to stand on the street screaming at a customer when you have a Domino’s pizza sign on the top of your car. The guy’s neighbors called me about you!”
The calmer you are, the more opportunities will present themselves and the fewer opportunities you will end up losing in your life. There is no sense losing your calm. This is simply not something you should do. You need to remain calm at all times.
Remaining calm will not only keep you employed, it can also help you get a job. When you are calm, you make better decisions and understand more of the world around you and what is going on. You can see opportunities where others cannot. People who are effective networkers are often very calm because they are very adept at being able to listen to others and understand where others are coming from.
People who are not calm are most often more interested in making themselves heard than understanding others. Steven Covey, the author of The Seven Habits of Highly Effective People, is fond of saying “Seek to understand before being understood.” This is excellent advice and something I have heard many of the most successful people repeat time and time again. In sales, for example, this is something I have seen transform careers. People who have the ability to remain calm are much more likely to have cultivated the ability to understand. Understanding people and situations requires that you remain calm.
When we react to things in the world, or instantly make decisions, we are most often doing so due to our conditioning and the things we have been led to believe. We react instinctively instead of thinking things through. The ability to react instinctively often serves us well. However, when we are able to remain calm we are often far more effective. One of the most effective things we can do is to delay our decisions and not make decisions quickly. Making rapid-fire decisions is something that can do us a great deal of harm. When you are calm you are able to make decisions in a slower and more deliberate way that will serve you very well. If you delay making a decision you can always make another decision later.
THE LESSON
Remain calm at all times, and stay focused on the world around you to make considered decisions before acting. You must remain calm in order to fully understand people and situations around you, and in turn make better decisions. Being calm leaves you in greater control than those around you, and empowers you to react in a level-headed way.
About Harrison Barnes
Harrison Barnes is the Founder of BCG Attorney Search and a successful legal recruiter himself. Harrison is extremely committed to and passionate about the profession of legal placement. His firm BCG Attorney Search has placed thousands of attorneys. BCG Attorney Search works with attorneys to dramatically improve their careers by leaving no stone unturned in a search and bringing out the very best in them. Harrison has placed the leaders of the nation’s top law firms, and countless associates who have gone on to lead the nation’s top law firms. There are very few firms Harrison has not made placements with. Harrison’s writings about attorney careers and placements attract millions of reads each year. He coaches and consults with law firms about how to dramatically improve their recruiting and retention efforts. His company LawCrossing has been ranked on the Inc. 500 twice. For more information, please visit Harrison Barnes’ bio.
About BCG Attorney Search
BCG Attorney Search matches attorneys and law firms with unparalleled expertise and drive that gets results. Known globally for its success in locating and placing attorneys in law firms of all sizes, BCG Attorney Search has placed thousands of attorneys in law firms in thousands of different law firms around the country. Unlike other legal placement firms, BCG Attorney Search brings massive resources of over 150 employees to its placement efforts locating positions and opportunities that its competitors simply cannot. Every legal recruiter at BCG Attorney Search is a former successful attorney who attended a top law school, worked in top law firms and brought massive drive and commitment to their work. BCG Attorney Search legal recruiters take your legal career seriously and understand attorneys. For more information, please visit www.BCGSearch.com.
Filed Under : Featured, Keeping a Job, The Role of Jobs in Today’s World
Tagged: best jobs, calm, calmer, calmness, career advice | a harrison barnes, CEO, dominos. pizza, job search, job search guru, leadership roles, level-headed, manager, remain calm
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In this article Harrison explains how you can ensure success in your career by externalizing your opponents. Your job is like a game; if you work hard, play by the rules of the company and are seen as part of the team you will be viewed as a valuable player for the company. The most significant part of any game is the presence of an opponent. Don’t look for an opponent among your co-workers. Never speak negatively of your team members. Instead, concentrate on the external opponents. External opponents bring you and the team closer as you work towards a common goal. In order for you and your company to succeed it is important to have an external opponent. Harrison advises people to consistently work hard and not participate in the politics. This is a sure way to score big in your career.
Companies necessarily seek to employ positive, forward-minded people. A firm’s success depends on their employees, and they seek people who will enhance them rather than merely contribute to the bottom line. People with positive natures, who contribute to a healthy social environment, prove essential to the growth and success of their employers.
In this article Harrison discusses that the meaning you give to things will control the quality of your life. How we feel about ourselves is all due to what we tell ourselves certain things will mean. The meaning you give things is crucial for your career success. You need to choose meanings that make you stronger. You need to ensure you interpret things in a way that serves you and does not hurt you. You need to reach your full potential. Don’t classify yourself as someone who is not fit to succeed at the level at which you’re capable. You need to take charge of your mind to have the career and the life that you deserve.
In this article Harrison discusses the importance of ‘energy’ over technical skills. When people are hiring you they are purchasing your “energy” more than they are purchasing your technical skills. They are interested in your ability to influence the world around you through your energy. When you are marketing yourself and seeking a job, or working in a job, there are essentially two things you are marketing. You are marketing your technical skills, but more importantly you are marketing an intangible sort of energy. The most successful people have mastered the art of projecting positive energy. The better your energy, the more employable you will be and the farther you will go.
You can never become too comfortable if you wish to be successful. Your success will largely depend on your ability to become dissatisfied with your current position. Successful people are never satisfied with the status quo, and constantly push beyond their comfort zone. When do you this and succeed, you set a new standard for normality in your life. Be continually dissatisfied, and always pushing yourself beyond your comfort zone.
Resourcefulness can make you better at everything you do, and separates the truly extraordinary people from the general herd. Do everything within your power to be resourceful in your job search, life, and career to give yourself the best possible chance of achieving your goals, and learn how to employ the resources currently at your disposal for maximum impact.
The most successful people in the world share the common characteristic of sharing, or concentrating on the value that they give back to others rather than on their own growth and profit. Focusing on yourself never leads to long-term success, but leads instead to unhappiness as well as emotional and financial challenges. Your greatest consideration, therefore, should be how you can contribute to others, and how your actions can impact their lives.
The best way to attain your goal is through small, incremental steps on which you can build. Establish a routine, and make sure you are consistently working towards some kind of goal. Start small, and always build upon what you have done before. Most people fail to achieve their goals because they believe everything should happen quickly and at the same time, instead of progressively building upon their past achievements.
Make sure that you are involved in groups that focus on positive things. Your success in life depends on your ability to focus on the outcomes you want, and the focus of the groups with which you associate will in turn shape your own focus. You must endeavor to always choose groups with a positive focus.
Everything you do is a form of preparation for your job interviews, as you are always under some form of scrutiny. The best employees can always spot other good employees, and you cannot “fake it”; merely doing a good job in your work is a form of interview preparation. Always put your all into your work, therefore, even if you do not have long-term plans to remain at your current employment. Switch jobs as infrequently as possible. The time to prepare for a job search is before you even realize that you need to do so.
Your greatest successes will come from some of the smallest actions in terms of meeting people. You will cause a “stacking effect” the more you meet and connect with people; conversely, people cannot connect with you when you are withdrawn and nothing will happen. You must do everything in your power to connect with as many people as possible.
When myriad candidates are applying to limited positions, practicing unusual tactics in your job hunt will prove far more helpful than following the established routine and waiting for positions to come to you. Much like in military strategy, well-planned and unconventional moves can help you conquer your goals without suffering significant losses. You can land an excellent position by focusing on companies’ needs, rather than depending on job and recruiting advertisements.
You can change your life forever by harnessing the power of persistence. Think about the people in your life, and whether they empower you or hinder you in achieving your goals. You must win at all costs, and persist until you succeed.
You need to provide people what they want, otherwise you will not have a job. Although they might not always be the most desirable kinds of jobs, certain jobs always exist because they provide services that people will always require. The only secret to continual employment is to provide a service that people always need; if you do this, and nothing else, you will always find yourself employed. Give people what they want.
Your ability to help people will determine the extent of your success; the more powerful and effective your help, the greater rewards you will receive. One of the rarest and most profound achievements is to follow through on your goals and create a paradigm-shifting idea. The more revolutionary your work, the more people you will affect and the more memorable of a career you will have.
You will greatly benefit your career by helping and promoting your company’s expansion. A common belief is that expansion is fundamentally positive, and a lack of expansion is fundamentally negative. You must be on the side of expansion rather than contraction in every area of your life. All employers seek people who will help them expand, and the more your ability to contribute to this expansion will provide you increased job security and a greater likelihood of being hired.
The ability to fit into your work environment is among the most important parts of obtaining and retaining a job, even more so than your skill level. Fitting in means nothing more than being comfortable in one’s work environment, and making others similarly comfortable. Employers want to hire people who will embrace their approach to business and the world on physical and moral levels, so you must strive to fit in with their worldview.
Focus on what you are doing, not what others around you are doing. There are people to take action towards their goals, and then there people who sit on the sidelines and comment on the first group of people. People who are mostly interested in gossip and watching others usually lack the confidence and determination to take action themselves. The most successful people go account and accomplish things rather than sit back and watch others make things happen.
In this article, Harrison advises you to live the lives you wish to have, do the jobs you want to do, and basically live your dreams to your best possible ability. Life is fleeting and no one knows what tomorrow holds. So Harrison puts forward certain questions – when are you going to start living the life you want and when are you going to take charge of your life. The time to have the career you want is right now, not tomorrow, and not later. You need to take charge of your career and life and no one else is going to do it for you. Your entire life and the quality of it is a product of your decisions. You can have, do, or be anything you want. Do not create alibis for making comprises in life. What separates the best and the happiest people is the ability to stop to making excuses and Harrison wants you to be this person.
Anyone can be up when things are going well, but the real challenge comes when things are not. Do not look at problems, which are inevitable for any person or business, in a negative light; think of them instead as challenges, lessons, or opportunities. There is a silver lining to be found in every problem, and finding that silver lining will enable you to grow.
Understanding what you do for a living is very important for your career. You should understand the generality of your specific profession. You and your career are a product. You need to know where and how to market yourself in the best way possible. You need to be relevant and understand the skills you are offering. Being a relevant product is essential for your success. It’s easy to be relevant when you understand what you are doing and what purpose you serve. Being relevant is more than just getting a job. Being relevant also relates to serving the employers with the skills they need. You need to understand your market and what your customers want. This is the way to stay employed, and it is also the means to continual improvement.
Things will not always go the way that you want them to go, so you must not be discouraged by adversity in your job hunt. When you persist and consistently put forth your best effort, things are much more likely to go in your favor. Also, you must resist others’ efforts to undermine your efforts and potential; focus instead on doing everything in your power to fight on and complete the task at hand.
Having a goal or vision will propel you towards greater career success and happiness. Without a purpose, you will find yourself depressed and ultimately fail to achieve your goals. Do not subscribe to the unrealistic problem that you should never have problems, but instead regard problems as part of your overall growth strategy.
Don’t ever give up, and make the most of the tools at your disposal. Take chances and invest in your best skills, and persist in the face of unfortunate events. Have faith in your considerable work and capabilities, and use them to create value for others.
In this article Harrison discusses what a good hiring manager should look for. Many people who make hiring decisions really do not know what they are doing. In fact, they often make mistakes when hiring. They put too much emphasis on skills and experience. But the single most important aspect of hiring is evaluating the person’s unique outlook on the world. If the person does not have a positive outlook on the world, he/she will bring down the morale of the other workers. The person will harm the company through the negative outlook. The key to success is having the power to stick it out in jobs and finding happiness wherever you are. Hiring people who do good work and are always able to find happiness should be the number one objective of hiring managers.
To reach the goals to which you aspire, you must compare yourself with people superior to you for motivation. Most people prefer to look at life the way they wish it to be, rather than as it truly is. Move out of your comfort zones and face reality. Don’t seek out or compare yourself with the average people around you, as doing so will only mire you in mediocrity rather than push you forward.
You can better market yourself by taking a stand against something. Peoples’ personal beliefs, including the things with which they do not agree, define who they are as people. Standing against something differentiates you from the crowd; when done in the correct manner, without disrespecting others’ opinions, such a stance can help you land your dream job.
Maintaining a routine in both life and work is important to success. Not only do you need to establish a routine, you must make that routine demanding and push yourself to the limit. Budget a certain amount of time each week for networking, applying to jobs, brushing up your interview skills, and following up with employers. Such consistent effort on a daily basis will make a huge difference to your career success.
A recommendation from a powerful person can make a huge difference in your job search; a reference from an influential person makes a tremendous difference to a prospective employer, and thus can be a major advantage for you. When an important person whom the company trusts recommends you, you instantly qualify for positions that may previously have been unattainable. Make the absolute most of your connections with the powerful people in your life, because doing so can instantaneously change your career and life.
You must plant seeds in the minds of others, so that they will be more likely than otherwise to think of you when a future need arises. In planting seeds, you are making people aware of what you have to offer; you must make sure that you are ever present in the minds of your potential employers. Planting seeds is the most effective way to generate top-of-mind awareness, and ensure that the right people remember you at the appropriate time.
Recent immigrants exemplify the benefits of willpower, passion, and excitement in the way that they work so much harder for their goals than the people who have been here for most or all of their lives. Like most Americans, you need to rekindle the spirit of your immigrant ancestors and become hungry for what you want. The entrepreneurial spirit that brought people to America has often faded over time; adopt the fire and work ethic of new immigrants in order to achieve your goals.
Determine whether you are a global or specific person. Most people are either too general or too specific in the way they treat information, and overly detail-oriented people risk losing sight of the bigger picture. General people are more comfortable in managerial positions, while detail-oriented people prefer everything to conform to a logical sequence. Understand which sort of person you are, and seek work that best harnesses your natural inclination.
In this article Harrison talks about releasing the lack that you feel, in order to reach your full potential. If a sense of lack dominates your thinking, it will affect your interaction with the world and how the world sees you. There are many areas of your life where you are coming from a position of lack. Your ability to release this lack and go forward with your life can create a tremendous sense of peace and more natural accomplishments in your world. The amount of lack that people see out there is profound and it has a massive impact on their lives. According to Harrison, the most successful people in the world see the world as a place of opportunity and not lack.
When faced with difficult times, you must develop the ability to transcend the trouble around you instead of giving up or assuming that nothing can be done about your situation. Keep your wits about you and take charge of the situation, and you will find yourself on track for constant improvement and career success.
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Thanks for this giving this blog.
Thanks for this giving this blog
This is a wonderful blog.
I liked your article on being calm and I consider it sage advice, but I have never heard that JFK had trouble being calm. Please cite your authority. I think that you are having selective memory or just plain mistaken.
Really good stuff!
Harrison,
That is honestly one of the truest
and best articles that I have read in a long time. I had the fortune of being raised in the Diplomatic corps and traveling around the world when I grew up.
I was in a position to meet the most powerful individuals in the world and the best… were always calm
I thought this was an excellent article and I printed it for future reference. It got me thinking about leaders I have respected and they all have the ability to remain calm in all circumstances.
Best article I have ever read as far as career advice goes – thanks
“I have learnt in life that there is no need being in a hurry to ‘do what you can’t undo’or ‘say what you can’t unsay’. Irreversible actions or reactions should be thought through before being carried out, it helps to reduce the level of ‘regret’ in ones life.”
Some bits of this article is true….but mostly…sorry…just rubbish!
I enjoyed the essay on “staying or being calm” but can’t resist noting that Harrison has done many “uncalm” things in his past (thanks for sharing) but apparently it served him well if he is successful now. Sometimes you have to be true to your personality so long as you are not an idiot which I don’t think he is. In menial jobs, people won’t respect you for losing your cool, but at the higher professional jobs (especially legal profession) if you remain calm when someone does something completely unacceptable then you are a calm idiot which won’t get you anywhere. You have to fight your way in the business world or be eaten, especially in this economy. When you right then fight, but when the other person is wrong…just be calm. Whatever, olympic hockey game is more interesting…bye….